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FAQ



How does the tutoring work?

Our professional tutors determine the students' strengths and weaknesses. The students then address the weaknesses, using a step-by-step approach until the problems are resolved. To do this, the tutor uses your child's books, worksheets, notes, tests, and class work information. Drawing on their skills and experience, the tutors are constantly assessing and restructuring the lessons to make the session’s successful.



My child isn't motivated. Can tutoring help?

It certainly can. Sometimes the student gets into a downward spiral. The student gets behind and feels discouraged, so they stop trying.

This causes them to get further behind and more discouraged. Our tutoring reverses this spiral. By working with the tutor, the student will see that they can do some of the work. This will make him feel a little better about themselves, work a little harder, achieve more, become more encouraged to work harder, and so on.


What typically takes place at the first tutoring session?

First, we will begin a one-on-one "get to know each other" discussion with your student. After that, a diagnostic test for the subject will be administered. Simultaneously, our tutors will request copies of current school assignments, grades, projects and dates of upcoming topics and tests. While the test is being taken, our tutor will review the documentation to obtain a true grasp of what skills and concepts must be emphasized to best improve your child's educational prospects.

 


Can I have a different tutor if my child and the tutor don't connect well?

Yes. The professional relationship between the tutor and the student is important for the student's success. If at any time you feel that the tutor isn't a good match for your child, just let us know and we'll provide you with a more appropriate tutor.

 

How often does my child require tutoring?

The answer to this question depends on how quickly you would like your child to catch up. We normally recommend a minimum of two hours a week for each student being tutored. Anything less than two hours has proven to be ineffective as consistency and student focus is difficult to establish. If a student is a full grade level behind we recommend 3 to 5 hours of tutoring a week.

 

How long does my child require tutoring?

Duration of tutoring services is largely dependent upon the strengths, weaknesses, and needs of each student. Some students are farther behind than others and this will affect the amount of tutoring needed. Our goal is to have the student working effectively on their own as soon as possible. Our tutors will not rush a student in their learning, but they will create an appropriate time line goal for the student to achieve.


What do your tutoring sessions cost?

While it varies somewhat from subject to subject, grade level, the number of hour/days need.

 

Are we required to make a long term commitment in advance?

Absolutely not. We are so confident our methods will improve your child's future, we see no need for parents to make huge three or six months' financial commitments in advance.


Are there any registration fees or additional costs?

Absolutely not, you pay only the hourly rate for the tutoring services you receive


How will I pay for tutoring?

You will pay Family 2 Family Tutorial in advance of receiving tutoring services. You may use whatever payment method is most convenient for you (Credit Card, PayPal or Check). We accept all major credit cards and PayPal on our website or you can send us a check.

 

What is your cancellation policy?

We require that you notify the company of a canceled tutoring session at least 24 hours in advance. More details can be found in the Instructional Agreement that Family 2 Family Tutorial will provide.

 

 

How do you ensure the quality of tutors?

All Family 2 Family instructors have different educational background. We seek out the tutors that we feel can bring something unique and special to the table. All are required to demonstrate a proficiency in the subject(s) that they will be tutoring. Our tutors are also very familiar with the local education standard which gives them the ability to understand the specific content that students are facing everyday in school. If for any reason you are not fully satisfied with your tutor, we will immediately substitute that tutor for one that better meets your requirements.

 

What if I want tutoring in my home?

Unfortunately Family 2 Family does not offer in home tutoring. This is for the protecting of our tutors as well as the clients. While the home is the most common venue for tutoring, we have chosen to conduct our lessons at the local library. Our goal is to have your child’s learning experience be effective. We will always work around your busy schedule.


Does Family 2 Family supply any learning materials for the tutoring sessions?

We highly recommend that your child bring home their school books or any other materials they are working on in their class which relates to the subject(s) we are tutoring. In some cases our tutors will provide materials if it complements what your child are learning. However, we do not provide a curriculum. We will help you attain materials from your child's school, if necessary, or direct you to several resources where you can purchase the appropriate books, etc.



I home school my child. Can you help me?

Yes. If the student is being home schooled, we will provide a credentialed teacher or a certified tutor, depending on which type of home school program he/she is receiving.

 


I have more than one child. Can you tutor all of them at the same time?

All of our tutoring is facilitated through one-on-one sessions. In order for our tutors to be effective, and for the students to benefit, we do not provide group tutoring. During the consultation, we can discuss the most cost-effective way for all of the students to be tutored individually.

 

How long do I have to wait to get a tutor assigned to my child?

After we speak with you, Family 2 Family representative will contact one of our tutors within hours. We will call you to tell you about the tutor. The tutor will then call you to introduce himself/herself, get directions to where the session will be conducted and establish a schedule that works for you.

 

Do you tutor students in college?

Yes, we have tutors who are very capable of tutoring college level courses. Requests for college level tutoring have increased dramatically in the last year and we can provide the tutor for your specific need. College students can be tutored in the local library, or on the college campus.

 

What type of students usually benefit from our tutoring program?


Students Who:

Struggle with math and need personal attention to understand concepts to improve their grades.

 

Students that are doing well in math but need that extra push to excel in school and to get ready for SAT and other standardized tests, and student who need help to sail through only a few complicated topics. Students that are looking for math homework assistance.  Student that are lagging behind their counterparts and want to assess their grade level and come up with a new learning strategy. Students who want to brush up their math skills to take their GED or as a part of their new job requirement. Students who have special needs, and need customized help according to their learning pace.

 

 

What geographical areas do you service?

We have tutors available in Clayton, Cobb, Henry, Fulton, and Fayette County Please feel free to contact the center for more specific cities.  


Do you provide test preparation for the SAT and ACT tests?

Yes, we will help your student prepare for both exams. We highly recommend that you contact us at least 10 weeks before the test so our tutors have enough time to help the student prepare. Although we only require one hour a week of tutoring, our experience has been that two hours a week for test prep is the most effective.


How do I get started?

Give us a call or send an e-mail letting us know a good time to call you. We will discuss your student's needs, scheduling, pricing, and arrange for the first meeting.